James Arthur

Responded to customer complaints
Escalated problems to the technical team or other members of the product team
Updated customer information in the company database
Provided information about new and existing products and services
Tracked and processed new orders and refunds
Made sales and processing payments, when necessary
Performed administrative tasks as assigned by the Supervisor

Day to Day administrative procedures
Provided leadership and supervisory role in the execution of health programs and activities in the district
Ensured the implementation of decisions of the District Health Committee
Planned and organized human and material resource for health service delivery
Investigate disease outbreaks
Ensured Emergency preparedness from a public health perspective
Monitored the implementation of both the clinical and public health interventions in the district including; communicable disease control, surveillance and contact tracing, rch, nutrition and health promotion

Responsible for day-to-day administrative procedures
Ensured the provision of all support services necessary for quality healthcare delivery
Directed, supervised and evaluated the work activities of administrative and other support service staff
Assisted in implementing and monitoring policies, procedures and performance standards for administrative and other support staff for quality health service delivery
Monitored the efficient use of health resources and reported on them
Coordinated and collated annual work plans and periodic operational reports on service delivery
Assisted in facilitating the orientation, appraisal and training of personnel
Promoted the implementation of the patient charter, code of ethics and disciplinary procedures and other relevant legislation in the health institution
Facilitated the implementation of maintenance programmes for physical assets of the health institution to prevent untimely breakdown of buildings, equipment, transport of the facility
Ensure maintenance of a healthy and aesthetic environment for the personnel and clients
Participated in multi-professional meetings and conferences as required
Ensured effective dissemination of information on health administrative issues to staff and clients in the facility
Convened and contributed at management meetings at the facility

Promoted IMUN Online conference among peers as well as in different schools & get registrations for the conference
Informed students about International Model United Nations conferences and how MUNs play an important role in learning different essential skills like Negotiation, Diplomacy, Leadership, etc.
Acted as a brand ambassador of international MUN and promote social media as well as through different channels
Assisted in driving registrations for IMUN online conference

Maintained patient records and Front desk operations
Handled patient and clinician enquiries
Administrative processes