Kepha Dennis
Lead-self Pillar, Lapid Leaders Africa
Kenya
Hi, I'm Kepha Dennis!
Credit and collection Officer at Milhan Access Capital
I am an all-rounded Human Resources associate with a year’s experience on the same. I aspire to create conducive working environments by promoting market standard policies and procedures to ensure highest possible productivity and human capital retention through relationship cultivation and management. I bring with me a teachable spirit and look to exploit my learned skills as well as gain some new ones.
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Experience
Milhan Access Capital
Credit and collection Officer
August 2022 - May 2023
Reduced risk and exposure by conducting relevant client appraisals. Managed and maintained relations with existing clients Reduced my Portfolio at risk (PAR) from 40% to 21%. Promoted of the business by researching and bringing to the fore new opportunities and products. Championed a filing system that saw 20% reduction in loss of client documents from the company’s various branches.
Waithira Muithirania Campaign
Volunteer
May 2022 - January 2023
Led and coordinated the actions of the online campaign team of four. Regular posts which saw a growth of her audience by 36% Developed the posting schedule that saw the eradication of double posting. Photo and Video editing to get her vision across to her audience on her social media platforms.
Murang’a Cooperative Creameries
HR and Administration intern
January 2021 - August 2021
Ensured employees were well versed with relevant regulations, which saw a 30% reduction in the friction with the management. Developed, implemented and maintained the company payroll. Developed and implemented a conflict mitigation and resolution framework that saw a 70% decline in in-house conflicts. Conducted performance appraisals that saw a 40% uptake in employee satisfaction and retention. Performed recruitment, onboarding and rewarding of employees which saw a 25% boost in productivity. Developed the HR manual and handbook for the factory.
Narok County Referral Hospital
HR and Administration intern
May 2019 - August 2019
Processed word documents which saw a 90% reduction in the TAT of minutes from board and departmental meetings. Prepared and/or proofed the hospital’s monthly income which reduced errors in the reporting by 20%. Proofed and filed NHIF claims for payment in a timely manner. Reduced misinformation by the adoption of colour-coded message slips. Formulated a filing system for the hospital that saw a 75% reduction in loss of employee documentation. Supervised the various departments I was assigned to.
Education
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Projects
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Skills
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