Naa Angerley Aba Obo-Nai

Examined and provided most recent financial statements and current asset register of fund managers Examined and provided current detailed placement/investment and loans portfolio Audited and provided collateral documents on file for all loans Audited and reviewed all investment certificate of clients of the resolved company Assisted in loan Recoveries of GHS 20,000,000.00 Searched and provided ownership and rental details of office locations Assisted in locating landed properties of fund manager Assisted in the validation of creditors' claims Audited employment details of staff for their severance package Together with the team, ensured that we achieved KPI targets

Reported on all physical assets in Microfinances' records whether owned or in possession as a security Secured all office locations and important documents and IT systems Compiled and collated all data on clients' investments and loan facilities still active as at revocation Validated and audited all records to ensure claims filed by customers were valid Assisted with loan recoveries Compiled a full database of all claimants' and details on dealings with microfinances Acted as a customer care representative on the supply of information updates to clients Provided valid national identity details, contacts and Tin numbers of staff

Reported a combined summery of all branches' daily cash activities Ensured the disbursement of loans to clients and the monthly repayment deductions on loan accounts Controlled the documentation of bank receipts, withdrawal slips and other records for efficient record keeping and safety.

Promoted and delivered loan products to existing and prospective clients and other referral sources. Analyzed loan applicants' financial status to determine appropriate loan amounts, repayment structures and interest pricing Analyzed and identified different segments to target with loan products Managed key loan clients' accounts to ensure smooth operations Assessed appropriate risks ratings of new and existing loan clients

Guided customers through products allowing them to optimize their experiences Received and forwarded important calls for management Managed and resolved customer complaints Conducted 'cold calls' to clients both existing and prospective to sell products and services

Was responsible for opening personal, business and sole proprietor accounts Assisted in the request, processing and issuance of client's savings withdrawal cards, visa and master cards Resolved complaints regarding the use of the branch ATM Set-up clients on internet banking and mobile banking software using operating system Managed filing and storage of documents related to clients' personal details securely