Samuel Odih
Inteligencia Artificial en Nexford University
Nigeria
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Information Technology Manager en JUMIA AFRICA GROUP
Ownership and oversight of entire IT Operations including Service Delivery, Application, and Network infrastructure. Responsible for periodic and formal service reviews and management of key stakeholders, vendors, and critical 3rd party providers who provide various IT operational services. Management of performance objectives and professional development of the Service Desk team including the initiation, monitoring, review, and validation of individual training and development plans in line with organizational and business requirements.
Experiencia
JUMIA AFRICA GROUP
Information Technology Manager
November 2012 - May 2023
I am responsible for providing an excellent level of support across the entire business. I have oversight of IT Operations including Service Delivery, Application, and Network infrastructure.
I am also tasked with periodic service reviews with key stakeholders and management of the key 3rd party providers who provide the IT operational service. I also manage the performance objectives and professional development of the Service Desk team including the initiation, monitoring, review, and validation of individual training and development plans in line with organizational and business requirements.
Educación
Inteligencia Artificial
Nexford University
Graduado en 2024
Certificaciones y Distintivos
No se agregó certificaciones o distintivos
Proyectos
No se agregaron proyectos
Idiomas
Inglés
Habilidades
Information Security
Vendor Management
ITIL
People Management
Business Process Improvement
Business Continuity Planning (BCP)
IT Audit
Process Development