Duaa Bukhari

Databases
Statistics
Business Intelligence System

Provide primary support, instruction, and administration of the library’s enterprise resource management system (Innovative Millennium)
Provide first-line support, monitoring and troubleshooting for the Library’s RFID equipment (self-check machines, security gates, RFID readers and sensors, etc.)
Support and enhance Library web properties, and ensure the data is accurate to what the library has
Serve as the Library’s lead SharePoint site administrator for intranet-based sites
Assist other Library staff in generating reports from the Library’s enterprise resource management system, and other resource management systems as required
Recommend, develop, and implement policies, standards, goals, and procedures to meet objectives and to continuously improve workflow in technical and digital services
Develops and maintains documentation for relevant library systems and software
Assist in staffing the Library’s Information Desk on a weekly/daily basis; this may involve evening hours on occasion during the workweek
Develop and deliver training to Library staff as needed

Classifying and cataloguing
Answered telephone and in-person queries including email queries
Created and maintained database using Microsoft access
Helped visitors in locating items and library materials
Performed all tasks as assigned
Wrote information and compiled data as assigned
Processed the visitor's action as per requirement
Attended the suitable seminars which help in develop the own skills

Computer Science
Library and research skills
Introduction to information science