Divine Lusamba

Effectively communicated discounts, prices, and customer return policies to clients.
Acted as a liaison between clients, vendors, and suppliers to facilitate smooth business operations.
Maintained in-depth knowledge of FTTH and Wireless products to provide informed recommendations.
Assisted clients with feasibility requests and coverage confirmations.
Participated in marketing and social media initiatives to increase brand awareness.
Observed and improved sales processes by identifying inefficiencies and proposing solutions.
Contributed to PR initiatives by engaging with customers on social media and responding to inquiries.
Supported the development of marketing materials, including brochures and online content.
Assisted in planning and executing promotional events to boost brand awareness.

Improved website design and quality, enhancing user experience and engagement.
Analysed website SEO performance, conducting detailed site analysis for on-page and off-page factors.
Created high-quality backlinks on international platforms using ethical SEO techniques.
Provided strategic recommendations for content development aligned with SEO goals.
Executed automated email marketing campaigns to drive inbound lead generation.
Crafted compelling content for various social media platforms to enhance online presence.
Optimised existing content by reviewing keyword density, prominence, and proximity to improve search visibility.
Assisted in public relations efforts by drafting press releases and media pitches.
Monitored media coverage and provided reports on PR campaign performance.
Collaborated with cross-functional teams to align PR and marketing strategies with business objectives.