Shadrack Muthama

Re-engaged over 600 inactive fellows, increasing event participation by 25%.
Planned and coordinated community events with 60+ participants, overseeing logistics and follow-ups.
Managed outreach to 1,500+ members, building stronger communication pipelines using CRM systems.
Compiled participation data and reports to inform strategy and improve engagement metrics.

Delivered product demos and guided clients on digital marketing strategies to enhance visibility and ROI.
Wrote persuasive ad copy and campaign content that improved clients’ online performance.
Managed customer relationships and reporting through CRM systems, ensuring timely communication.

Led outreach to 6,000+ candidates through phone, email, and WhatsApp, achieving a 92% satisfaction score.
Processed 300+ candidate records using ATS (Recruit CRM), ensuring accuracy and efficiency.
Collaborated with teams across Africa to streamline candidate onboarding and reporting.

Analysed market data from 150+ companies to identify partnership and hiring opportunities.
Built relationships with 30+ employers, securing five new collaboration deals.
Maintained documentation for over 100 job listings and candidate profiles.

Oversaw production quality and compliance with ISO and internal audit standards.
Created and implemented process documentation, reducing audit preparation time by 30%.
Trained staff on compliance procedures, improving reporting consistency and accountability.