Sivan Ronen

Managed ticket sales, both in-person and over the phone, for a plethora of events.
Processed cash and credit transactions accurately and effectively utilizing ticketing systems (Paciolan and Cisco).
Provided exceptional customer service by answering inquiries, resolving ticketing issues, and offering information about upcoming events.
Handled customer complaints and escalated issues to management when necessary, ensuring customer satisfaction.
Balanced cash drawers and performed daily reconciliations.

Assisted customers with product selection, inquiries, and personalized recommendations.
Operated cash register; processed payments, returns, and money transfers.
Maintained clean, organized displays, and restocked merchandise.
Promoted store policies, promotions, and loyalty programs.
Collaborated with the team to meet sales and customer satisfaction goals.