Precious Imafidon
Virtual Assistant en Roseflower Editorial
Ciencias de Laboratorio Médico en University of Benin (UNIBEN)
Nigeria
¡Hola, soy Precious Imafidon!
Virtual Assistant en Roseflower Editorial
Organised and dependable Virtual Assistant and Customer Support Professional with hands-on experience supporting clients remotely through efficient task management, scheduling, and communication. Currently with Roseflower Editorial, she provides structured support to editors, writers, and clients, ensuring deadlines are met and communication flows seamlessly. Skilled in Google Workspace, Microsoft Office, Trello, and Asana, with a reputation for accuracy, professionalism, and discretion in all client interactions.
Redes sociales
No se agregaron enlaces sociales
Experiencia
Roseflower Editorial
Virtual Assistant
May 2025 - Presente
Support writers and editors by coordinating schedules, managing client correspondence, and tracking ongoing projects.
Assisted in document formatting, proofreading, and client feedback processing for professional writing and editing services, and maintained 70% client satisfaction.
Respond to inquiries and maintain prompt communication with clients, ensuring service consistency and satisfaction.
Streamlined client onboarding and task allocation using Trello and Google Workspace, improving workflow efficiency by 50%.
Remote
Customer Support (Freelance Projects)
January 2024 - Presente
Delivered email and chat-based support for small businesses and freelancers.
Maintained 95% client satisfaction ratings through prompt and effective communication.
Documented client inquiries, resolved issues, and escalated complex cases when necessary.
Enhanced client retention by offering friendly, proactive service and follow-up.
Remote
Virtual Assistant Intern
July 2024 - April 2025
Scheduled appointments, managed digital calendars, and handled communication for remote teams.
Created and formatted documents, spreadsheets, and presentations for client projects.
Supported project tracking using Asana and Trello, reducing task delays by 15%.
Provided customer support via chat and email, resolving inquiries with professionalism and empathy.
Educación
Certificaciones y Distintivos
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Proyectos
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Idiomas
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Habilidades
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