Olive Mbinda

Supported the development and maintenance of departmental websites using HTML and CSS.
Helped coordinate sales activities during major government conferences.
Took part in planning marketing strategies for government IT systems.

Built an online booking and payment system, leading to smoother customer service and better operational flow.
Managed inventory records and tracked stock movements daily.
Collected and reviewed guest feedback to recommend service improvements.

Supervised daily activities of junior staff and ensured smooth operations.
Handled customer interactions and sales, developing strong customer service skills.
Supported basic financial reconciliation and record-keeping.