Alinafe Mlenga
Administración de Empresas en University of the people
Sudáfrica
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Sales and Customer service Consultant en Mukuru Africa
Redes sociales
No se agregaron enlaces sociales
Experiencia
Mukuru Africa
Sales and Customer service Consultant
January 2017 - January 2021
- Attending to incoming calls.
- First call resolution.
- Attending to call backs.
- Cold selling.
- Doing Campaigns.
- Onboarding new clients.
- Attending to zendesk.
- Upselling new products
- Liaison with other departments
- Any other duties assigned to me
- Help with fraud department
- Up holding company's image
Educación
Certificaciones y Distintivos
No se agregó certificaciones o distintivos
Proyectos
No se agregaron proyectos
Idiomas
Inglés
Nativo
Habilidades
Interpersonal Skills
Communication Skills
Human Resources (HR)
Customer Service
Excel
Recruitment
Leadership
Finance & Accounts
Team Management
Event Coordination
Bookkeeping
Project Administration
Zendesk
Operations Support