Hessa Al-Maraisi

Organized various events as part of organizing committees, including graduation ceremonies.
Coordinated and followed up with external and internal units to ensure smooth operations and effective communication.
Acted as the focal point of communication with the Higher Education Council and other relevant entities.
Collaborated with other departments and colleges to establish an efficient communication channel within the university.
Personally greeted VIP guests for ASU events, ensuring a positive and welcoming experience.
Conducted internal workshops for ASU staff, such as a time management workshop for administrative personnel.
Responsible for managing and communicating with training providers, such as NOCN, to deliver workshops at the ASU training center that align with the needs of the Bahraini market.

Played a key role in deploying and transitioning new strategies during Qatar Post's transformation journey, collaborating with renowned consulting firms such as PWC, KPMG, and Qatar ICT.
Successfully delivered multiple projects aligned with the company's strategic goals.
Managed the training budget for over 300 Qatari employees in 2016, overseeing their training and development activities.
Designed personalized development plans for 42 senior Qatari staff members, enabling their professional growth and enhancing their leadership capabilities.
Led coaching and mentoring activities for the senior Qatari staff, providing guidance and support to facilitate their career advancement.
Served as a member of the RFP Technical Committee, collaborating with leading business partners such as Ashridge Business School, Qatar Financial Business Academy, and Profile International.
Designed and executed new succession and graduate schemes, which were launched in November 2016 with a budget of QAR 5,000,000, fostering talent development and pipeline creation within the organization.
Supported Qatari deputies, directors, and chiefs in communicating with Royal Mail Directors in English, providing translation services for sessions and materials.
Actively participated as a member of the branding committee, working with Memac Ogilvy to develop and implement an effective action plan for PR and marketing initiatives.

Enhanced business social media platforms for the following: (Café Liliou, Liliou bakery, Monsoon, LinkedIn)
Designed and created effective media campaigns in support of the following: (Breast Cancer, Eid Al Feter, Trithon for women)
Partnered with Tamkeen Company (Bahrain) to sponsor Dessange 'Breast Cancer Events' – issued 120 vouchers for all the ladies and increased the revenue by 6%.
Hosted the French Business Forum event for ladies - this helped us reach the target for Health club members at Dessange September 2014.

Maintains and enhances the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.
Adjusted 800 employee contracts to align with 2012 Bahrain Labor Law.
Adjusted, designed and planned the company's Policy and Procedures manual, the manpower planning template, and assisted in monitoring the employee turnover.
Designed the new process for overtime/shift allowances staff and reduced the cost by 20%.

Managed & monitored team performance (8 in Bahrain, 12 in Jordan).
Managed two branches: one local in Bahrain and the second oversea in Jordan.
Managed the Sales and Marketing Budget - in 2011, the revenue increased by 15% because I partnered with another IT Solution Company in Bahrain (6 months consultation Contract) IT Platform and Solutions Sales to Bahraini Companies such as (Bahrain Magazine), Saudi Arabia (Al Hokeer Group) and Jordan (Zain Jordan).

Lead the team by training, coaching and motivating them to deliver excellence customer service.
Reached our monthly target among other retails- $ 20,000.000.
Awarded as employee of the month and excellence customer service Lead the event for launching CH by Carolina Herrera- Carolina Herrera granddaughter attended the event.

Responsible for planning, building relationships, budgeting and selling at least 2 units every 3 months.
Sold 4 units within 5 months total of $300,000.00.