Caroline Muthemba

Oversaw polling station operations, ensuring compliance with regulations.

Conducted electrical installations, troubleshooting, and preventive maintenance.
Enhanced operational efficiency through innovative solutions.

Responsibilities:
-Installed, repaired, and maintained electrical wiring, equipment, and fixtures in compliance with safety standards.
-Conducted predictive and preventive maintenance to minimize downtime and ensure optimal performance of electrical systems.
-Diagnosed and resolved complex electrical faults using systematic troubleshooting techniques.
-Collaborated with engineers and technicians to implement innovative solutions and improve operational efficiency.
-Prepared detailed reports on maintenance activities, including fault analysis and recommendations for system improvements.
-Monitored and managed inventory of electrical tools and spare parts to ensure seamless workflow.
Achievements:
*Reduced downtime by 15% through the successful implementation of a proactive maintenance schedule.
*Spearheaded the upgrade of electrical systems in multiple facilities, enhancing energy efficiency and operational reliability.
*Recognized for delivering consistent, high-quality workmanship under tight deadlines and challenging conditions.
*Trained and mentored junior technicians, fostering a culture of knowledge sharing and skill development.
*Played a key role in ensuring compliance with safety and quality standards, contributing to a 100% audit pass rate during inspections.

Supported electrical system testing and maintenance projects.

Responsibilities:
-Engaged with customers to understand their needs and recommend suitable products, enhancing their shopping experience.
-Maintained an organized and visually appealing display of products to attract customers and maximize sales opportunities.
-Managed inventory levels, ensuring accurate stock counts.
-Processed sales transactions efficiently and maintained accurate records of sales and customer interactions.
-Promoted special offers and discounts to boost sales and meet monthly revenue targets.
-Handled customer inquiries and complaints professionally, ensuring high levels of customer satisfaction.
Achievements:
-Consistently exceeded monthly sales targets, contributing to a 20% increase in store revenue during my tenure.
-Built strong relationships with repeat customers, fostering loyalty and boosting customer retention rates.
-Recognized by management for exceptional customer service and proactive problem-solving.
-Trained new team members on effective sales techniques and customer engagement strategies, enhancing team performance.

Worked on power system protection and electrical fault diagnostics.