Kofi Danquah Donkoh
IT Support Specialist en Fair Trade Outsourcing Ghana Limited
Geofísica del Petróleo en university of ghana
Ghana
Prepárate para trabajar de forma remota con la evaluación Anywherepro
¡Aumenta tus posibilidades de conseguir tu trabajo híbrido o remoto soñado hoy!
Gana tu insignia¡Hola, soy Kofi Danquah Donkoh!
IT Support Specialist en Fair Trade Outsourcing Ghana Limited
Adaptable and Detail-Oriented Professional with an Educational Background in IT Expertise. Holds an M.Sc. in Petroleum Geoscience, a B.Sc. in Geophysics, and certificates in IT support management and Google Cybersecurity. Currently working as an IT Support Specialist
Redes sociales
No se agregaron enlaces sociales
Experiencia
Fair Trade Outsourcing Ghana Limited
IT Support Specialist
May 2022 - Presente
Implemented a new IT support ticketing system, resulting in a 30% decrease in resolution time and improved customer satisfaction.
Provided technical training to 50 employees, resulting in a 30% decrease in user errors and increased efficiency.
Engaged in installing, configuring, and maintaining computer systems, peripherals, and software applications to optimize performance and functionality by over 60%.
IBIS Styles Hotel
Assistant to the Social Media Manager
May 2021 - November 2021
Contributed to a 30% boost in website traffic from social media platforms, resulting in higher conversion rates and improved online visibility.
Assisted in growing the company's social media following by 25% within 6 months, contributing to a wider reach and increased brand awareness.
Aluworks Ghana Limited
Quality Control Officer
September 2017 - August 2018
Reduced product defects by 20% through implementation of new quality control procedures, resulting in improved customer satisfaction and decreased rework costs.
Improved production efficiency by 15% by identifying and addressing quality issues, resulting in cost savings and increased overall productivity.
Educación
Certificaciones y Distintivos
No se agregó certificaciones o distintivos
Proyectos
No se agregaron proyectos
Idiomas
No se agregaron idiomas
Habilidades
No se agregaron habilidades