Tracy Arthur
National Service Personnel en CalBank PLC
Diseño de Experiencia del Usuario en IBT Learning Africa
Ghana
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National Service Personnel en CalBank PLC
Motivated Ghanaian student, digital artist and writer recently completing a business administration bachelor’s degree in the university of Ghana. Eager to transition into the tech industry and develop expertise in UI/UX design. Equipped with practical skills acquired through internships and volunteer work.
Experiencia
CalBank PLC
National Service Personnel
November 2024 - Presente
- Process customer transactions efficiently, including deposits, withdrawals, and transfers.
- Assist customers with account inquiries and provide information on banking products and services.
- Support the operations team in daily tasks to enhance overall branch performance.
- Handle customer complaints and resolve issues promptly to ensure customer satisfaction.
Social Security and National Insurance Trust – Pension House
Customer Service Intern
September 2023 - October 2023
Implemented biometric registration for applications with accurate data collection and verification
Streamlined the completion and submission of social security forms through efficient assistance to customers
Social Security and National Insurance Trust
Customer Service Intern
September 2023 - October 2023
- Implemented biometric registration for applications with accurate data collection and verification
- Streamlined the completion and submission of social security forms through efficient assistance to customers
Educación
Certificaciones y Distintivos
No se agregó certificaciones o distintivos
Proyectos
No se agregaron proyectos
Idiomas
Inglés
Nativo
Francés
Principiante
Habilidades
Writing
Art Exhibitions
Digital Art
Team Management
Communication