David Soledji
Customer Service Representative and Profiling & Data Eyeballing en MTN Ghana
ALX Africa
Ghana
¡Hola, soy David Soledji!
Customer Service Representative and Profiling & Data Eyeballing en MTN Ghana
Motivated Data Profiling and Entry, Virtual Assistant and Customer Support Engineer with 7 years of Customer Care Representation. Excellent track record of successful customer relationships and high stakeholder satisfaction.
Experiencia
MTN Ghana
Customer Service Representative and Profiling & Data Eyeballing
January 2017 - Presente
- Diagnosed and resolved complex technical problems faced by customers
- Analyzed sensitive customer data for ownership transfer and detail updates
- Handled external stakeholder service migration for corporate accounts
- Profiling customer information, account details, service requests, and other relevant data into company database and systems Updating records, deleting duplicate entries, and resolving data conflicts
- Handling customer data with the utmost confidentiality and compliance with data protection regulations.
Educación
Certificaciones y Distintivos
No se agregó certificaciones o distintivos
Proyectos
No se agregaron proyectos
Idiomas
Inglés
Nativo
Habilidades
Customer Service
Technical Support
Virtual Administrative Support
Microsoft
Project Administration
Internet based Information Research
Data Entry Operator
CRM (Customer Relationship Management)
Live Chat
Chat Support
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