Perpetua ikwuegbu
Gestión de Negocios Agrícolas en University of Port Harcourt
Nigeria
Prepárate para trabajar de forma remota con la evaluación Anywherepro
¡Aumenta tus posibilidades de conseguir tu trabajo híbrido o remoto soñado hoy!
Gana tu insigniaExperiencia
Access Bank Plc
Frontline Intern
January 2022 - January 2024
Processed over 100 customer transactions daily, ensuring accuracy.
Reduced the number of escalated cases by 5% by actively listening to customers, identifying issues, and providing effective solutions, leading to improved customer feedback.
Utilized CRM software to log and follow up on customers' failed transactions, ensuring quick resolution and improving customer satisfaction by 10%.
Favour International Schools
Administrative Assistant
January 2020 - January 2022
Improved communication efficiency as the primary liaison between staff, parents, and vendors by 12%
Trained and onboarded four new administrative staff, leading to a 5% increase in team performance.
Created a school fee payment record protocol, reducing reconciliation time by 10% and improving financial reporting accuracy
Educación
Certificaciones y Distintivos
No se agregó certificaciones o distintivos
Proyectos
No se agregaron proyectos
Idiomas
Inglés
Intermedio
Habilidades
Virtual Administrative Support
Time Management
Communication
Customer Care