Bollo Omar

Maintains the company website
Worked with the product team to carry out SIT/UAT tests for the mobile and web apps being developed by the Tech department before being shipped to production.
Conducts code reviews with/for other team members for various products being developed by the Tech department
Offers Technical support to customers/partners, which includes API integration/documentation, resolving customer issues, testing new features, and training.
Collaborated with the Compliance department to help develop the company’s IT policy document.
Developed a ticketing service to track support queries raised by our merchants and customers

Undertook implementation of new features such as Product Customization Page, Authorization/Authentication, and Payment integration with UPI Payment System on an e-commerce product.
Collaborated with the product team to improve user experience for the product.
Led the backend team when the team leader got assigned another project.
Trained interns on company STACK and undertook development of a stalled project together up to production.

Participated in building, documenting, and maintaining student modules on their Edutech ERP system to onboard and manage students.
Integrated the new module with other existing/dependent modules such as Finance to enable seamless communication between them.
Integrated payment Gateway (MPesa) in the finance module.
Improved the students module dashboard built with Vue.js and made it progressive and responsive as well.