Brian Mwangi
IT Support Engineer en Volunteer/Learner – Clicked
ALX Africa
Kenia
Prepárate para trabajar de forma remota con la evaluación Anywherepro
¡Aumenta tus posibilidades de conseguir tu trabajo híbrido o remoto soñado hoy!
Gana tu insignia¡Hola, soy Brian Mwangi!
IT Support Engineer en Volunteer/Learner – Clicked
I am an IT Support Engineer who delivers high-performance solutions and exceptional user satisfaction. Skilled in troubleshooting, system and network configuration, and cloud technologies. I’m focused on providing efficient, user-friendly support that enhances productivity and meets the evolving needs of users and organizations.
Redes sociales
No se agregaron enlaces sociales
Experiencia
Volunteer/Learner – Clicked
IT Support Engineer
April 2023 - Presente
Configured Salesforce for enhanced case resolution resulting in a 20% reduction in average case time resolution
Improved data accuracy for reporting achieving a 15% improvement in data accuracy
Customized user interface for greater usability boosting user adoption by 25%
Educación
Certificaciones y Distintivos
No se agregó certificaciones o distintivos
Proyectos
No se agregaron proyectos
Idiomas
No se agregaron idiomas
Habilidades
No se agregaron habilidades