Jennifer Ikeokwu
SEO Content Creator en Extern
ALX
Nigeria
Prepárate para trabajar de forma remota con la evaluación Anywherepro
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Gana tu insignia¡Hola, soy Jennifer Ikeokwu!
SEO Content Creator en Extern
Customer-centric professional with over two years of experience in customer service and administrative support. Proven track record of increasing customer satisfaction through effective communication and problem-solving. Skilled in leveraging digital tools like Excel, Google Sheets, and AI to streamline operations. I am a content writer focused on creating engaging content that ranks on search engines. I am eager to bring my expertise in efficient task management and client service excellence to drive success in my next role.
Redes sociales
No se agregaron enlaces sociales
Experiencia
Extern
SEO Content Creator
May 2024 - Presente
Identified keywords relevant to the company and industry
Conducted comprehensive keyword analysis using specialized SEO tools
Analyzed keyword metrics for strategic categorization
Crafted SEO-optimized blog posts using AI content generator
Represented Extern as an Ambassador
Proofread and edited written content
BlueRidge Microfinance Bank
Customer Service Personnel | Loan Officer
January 2019 - December 2021
Delivered exceptional customer service
Improved customer satisfaction rate
Achieved call resolution rate targets
Collaborated with cross-functional teams
Maintained accurate customer loan records
Met loan recovery KPIs
Guided customers through technical issues
Contributed to continuous process improvement
Educación
Virtual Assistant Programme
ALX
Graduado en 2024
ALX
Graduado en 2024
Inteligencia Artificial
ALX
Graduado en 2024
Certificaciones y Distintivos
No se agregó certificaciones o distintivos
Proyectos
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Idiomas
No se agregaron idiomas
Habilidades
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