Theophile Nkuranyabahizi

Onboarded and digitized data for 12,553 VSLAs, impacting over 214,621 smallholder farmers through accurate data collection and analysis.
Designed training programs to improve data collection and community engagement, increasing data completeness and reliability.
Ensured accurate bulk data uploads and quality checks, contributing to data integrity and informed decision-making.
Collaborated with cross-functional teams, improving platform functionality based on customer feedback.
Managed data-related customer inquiries and coordinated with internal teams to resolve data discrepancies.

Customer Success Strategy and Vision
Team Leadership and Development
Customer Onboarding and Engagement
Retention and Renewals
Data Analysis and Reporting
Customer Advocacy and Feedback
Cross-Functional Collaboration
Process Improvement and Scalability

Developed data-sharing partnerships with 11 international and 6 local NGOs, focusing on sustainability and community impact.
Worked alongside product teams to enhance platform data functionality, aligning with customer data needs.
Secured partnerships with Access Bank and Banque Populaire du Rwanda to support financial data integration.

Relationship Development and Management
Strategic Planning and Execution
Contract Negotiation and Compliance
Market and Industry Analysis
Operations and Project Management
Reporting and Communication
Innovation and Continuous Improvement

Conducted data analysis and integrity checks, identifying and resolving data errors to ensure accuracy.
Supported customer onboarding and data collection, training users in platform data entry processes.

Created spatial and non-spatial databases for the national electrical network, performing data quality checks to maintain high data standards.
Collaborated with stakeholders to address data gaps and ensure seamless data integration across platforms.

Managed data and provided routine updates in district-level meetings, ensuring consistent data flow and collaboration.