Ilerioluwa Akinola
Ingeniería en Tecnologías de la Información en Tshwane University of Technology
Sudáfrica
¡Hola, soy Ilerioluwa Akinola!
Content Manager en ACOMART Media Group LLC
Certified Junior Network Technician with hands-on experience in AWS resource administration and customer support. Skilled in technical troubleshooting and customer engagement. Committed to delivering excellent user experiences and solving technical issues efficiently.
Redes sociales
No se agregaron enlaces sociales
Experiencia
ACOMART Media Group LLC
Content Manager
July 2020 - December 2022
Managed client onboarding processes and provided ongoing customer support, ensuring client satisfaction and retention.
Developed technical guides to assist clients in utilizing products effectively.
Collaborated with development teams to support and conduct testing of SaaS products, enhancing service delivery.
Utilized AWS S3 and Batch for content management, overseeing the transcription of new materials.
Enhanced customer experience by organizing and structuring the content backlog, improving accessibility and usability.
Led quality control initiatives for incoming and outgoing content, maintaining high standards to meet client expectations.
Educación
Certificaciones y Distintivos
No se agregó certificaciones o distintivos
Proyectos
No se agregaron proyectos
Idiomas
No se agregaron idiomas
Habilidades
No se agregaron habilidades
¿Listo para una experiencia personalizada? Utilizamos cookies y tecnologías similares para adaptar nuestro sitio especialmente para ti. Al hacer clic en 'Aceptar', nos das luz verde para utilizar cookies y tecnologías similares. 🍪