Junior Owaka
Logistics COO East and West Africa Market Area (Ghana-Halisi Labs Ltd) en Halisi Labs Ltd
The University of Nairobi
Kenia
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Logistics COO East and West Africa Market Area (Ghana-Halisi Labs Ltd) en Halisi Labs Ltd
I am a Finance and investment specialist having pursued Bachelor of Commerce at The University of Nairobi. I have a passion for numbers with a lot of interest in Business Consulting, Finance, Accounting, logistic operations, Digital Marketing and Tax. Professionally I am an experienced Regional Operations Manager; who has had the privilege of structuring and delivering operations excellence and success for e-commerce start up in Africa. I am a self-driven individual who values time, transparent and effective communication coupled with a strategic schedule, a lover of nature and the beauty of creativity in art. I’m driven by solutions and value creation; for this, an organization that forester my drive towards solutions of value is Ideal.
Redes sociales
No se agregaron enlaces sociales
Experiencia
Halisi Labs Ltd
Logistics COO East and West Africa Market Area (Ghana-Halisi Labs Ltd)
February 2024 - Presente
Cross functional Planning for both East and west African Markets
Managing day-to-day Operations of the team (monitoring each team members performance, organizing meetings, setting controls and standards)
Developing KPIs for the Team, weekly and monthly targets
Driving projects in a structured manner and operations processes improvements.
Seeking and Managing external partners.
Halisi Labs Ltd
Delivery and Logistics Officer (Team lead-Halisi Labs Ltd)
August 2023 - January 2024
Managing The Daily Accounts receivables ( Accurate record of M-pesa trans-action on Excel sheet)
Daily Scheduling and management of Riders and Deliveries ( customer Order tracking and weekly rider performance evaluation)
Customer Relations Management and CRM postings
Call center coordination and Agent-Customer feedback management
Halisi Labs Ltd
Operations Fulfillment Manager (Focus in Kenya and Uganda-Halisi Labs Ltd)
August 2022 - July 2023
New Recruit Trainings and Team management
Regional Sales and Operation advisory (Kenya, Uganda & Ghana)
Developing KPIs for the fulfilment team
Inventory control (Daily stock count, reconciliation and rider EOQ management)
Trend Analysis and performance evaluation
Proactively identifying and leading process improvements
Educación
Certificaciones y Distintivos
No se agregó certificaciones o distintivos
Proyectos
No se agregaron proyectos
Idiomas
Inglés
Habilidades
Entrepreneurship
Financial Analysis
Lead Management
Team Management
Decision-Making
Financial Accounting
Start-up Operations
Operational Planning
Call Center Management