Daniel quaye

Creation of the school’s Google Business Profile.
Development and implementation of a school management system.
Planned and developed interfaces that simplified overall management and offered ease of use.
Discussed project progress with administration, collected feedback on different stages and directly addressed concerns.
Developed clear specifications for project plans using customer requirements.
Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections.
Inspected equipment, assessed functionality, and optimized controls.
Creations and managing the school’s social media pages.
Recording and editing videos and pictures adverts and programs.

Compilation of SSNIT employee data and creation of a data repository (database) for it
Compilation of data of Transfers made to the industry and creation of a data repository
Offering IT support to staff when needed
Validating Data transferred from the local server to the cloud server (smart workplace)
Performing data analytics on data presented.
Provided Tier 1 IT support to non-technical internal users through desk-side support services.
Determined hardware and network system issues using proactive troubleshooting techniques.
Prepared new computers and mobile devices according to internal policies on standardized software and security deployments.
Responded to faults in networks to rapidly restore connectivity and prevent unnecessary downtimes.
Managed backup and recovery of data assets to safeguard system availability.
Updated software to safeguard against security flaws.
Collaborated with supervisors to escalate and address customer inquiries or technical issues.
Loaded software, granted permissions, and configured hardware for new employees as part of the onboarding process.
Configured hardware and granted system permissions to new employees.
Translated complex technical issues into digestible language for non-technical users.

Researching on client’s IT policies and ensuring they correspond with the Bank of Ghana's directives.