Meddy Sephora
Programme Coordinator en Global Movement Education
Relaciones públicas y comunicación de masas en Southern New Hampshire University
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Programme Coordinator en Global Movement Education
Results-driven and hard-working professional with a strong background in interpretation, translation, customer service, operation management, leadership, and coordinating. I hold a Bachelor's in Management, with a concentration in Logistics and Operations from Southern New Hampshire University. With my intercultural background and extensive experience as an interpreter, I strive to overcome language barriers within my community. While working for a non-profit organization supporting refugees, I gained leadership and management skills and interpersonal and communication skills. Since I am proficient in French and Swahili, and I can translate these languages into English, I have communicated more effectively with a broader range of people. I accomplish my tasks by inspiring others, communicating effectively and working as part of a team, building trust, taking the initiative, fostering creativity, motivating colleagues, and striving for continuous improvement.
Redes sociales
No se agregaron enlaces sociales
Experiencia
Global Movement Education
Programme Coordinator
October 2022 - Presente
Organize and schedule meetings and appointments
Maintain contact lists
Produce and distribute correspondence memos, letters, faxes, and forms
Assist in the preparation of regularly scheduled reports
Submit and reconcile expense reports
Administrative Assistant requirements and qualifications
Proven admin or assistant experience
Knowledge of office management systems and procedures
Excellent time management skills and ability to multi-task and prioritize work
Attention to detail and problem-solving skills
Uplearn representative/spokesperson
Panel review
Volunteer interviews and selection - Onboarding
Academic hearings
Graduation setup and coordination
Academic Honesty (hearings, process, documentation, educational interventions)
Communications – posting notices, impact report design
Faith Ministries
English to Swahili, French and Lingala Interpreter
May 2016 - Presente
Translate messages, speeches, recordings, and documents into another language
Keep up-to-date with vocabulary and word meanings through dictionaries, encyclopedias, and terminology compilations
Assess how best to present interpreted data by analyzing audience members and listening to debriefings
Keep a record of changes made to translated materials, and file data in an organized manner for later reference
Faith Ministries
English to Swahili, French and Lingala Interpreter
May 2016 - Presente
Translate messages, speeches, recordings, and documents into another language, taking care to provide appropriate context, meaning, tone, and technical jargon.
Keep up to date with vocabulary and word meanings through dictionaries, encyclopedias, and terminology compilations
Assess how best to present interpreted data by analyzing audience members and listening to debriefings & keep a record of changes made to translated materials, and file data in an organized manner for later reference
Voxcroft Freelancer
English to Lingala Translator
May 2022 - December 2022
Translate text and audio recordings between languages
Ensure that translated content conveys the meaning and tone of the original
Read the given material and research industry-specific terminology
Check the accuracy of translations using specialized dictionaries and translation tools
Make sure translated texts are accurate in terms of grammar, spelling, and punctuation
Make sure translations meet the needs of clients and internal team members
Maintain the original format of the content (e.g. font and structure)
Stay up-to-date on new translation tools and practices by networking with field experts
Voxcroft
English to Lingala Translator
May 2022 - December 2022
Translate text and audio recordings between languages
Ensure that translated content conveys the meaning and tone of the original
Read the given material and research industry-specific terminology
Check the accuracy of translations using specialized dictionaries and translation tools
Make sure translated texts are accurate in terms of grammar, spelling, and punctuation
Make sure translations meet the needs of clients and internal team members
Maintain the original format of the content (e.g. font and structure)
Stay up-to-date on new translation tools and practices by networking with field experts
Mind pearl Call Centre
Customer service
April 2015 - May 2016
Ensured prompt and professional responses to incoming telephone calls
Facilitated customer satisfaction by providing support through the contact centre
Managed follow-up of inquiries and the amicable resolution of issues
Made prompt and high-quality responses to email inquiries
Resolved customer complaints using applicable software
Provided product and service information to customers
Mind pearl Call Centre
Customer Service
April 2015 - May 2016
Ensured prompt and professional responses to incoming telephone calls.
Facilitated customer satisfaction by providing support through the contact centre.
Managed follow-up of inquiries and the amicable resolution of issues.
Made prompt and high-quality responses to email inquiries, resolved
Sell products and place customer orders in the computer system.
Identified and escalated issues to supervisors.
Provided product and service information to customers.
Researched, identify, and resolve customer complaints using applicable software.
Educación
Certificaciones y Distintivos
No se agregó certificaciones o distintivos
Proyectos
No se agregaron proyectos
Idiomas
Inglés
Francés
Suajili
Habilidades
No se agregaron habilidades