Job Description

Build the future of the AI Data Cloud. Join the Snowflake team.

As an Associate Services Delivery Manager at Snowflake, you’ll be supporting the delivery of our most important customer engagements. This is an exciting early-career opportunity for someone eager to build project and customer delivery skills in the cloud data space. You’ll work closely with senior SDMs, Practice Managers, project teams, and Snowflake customers to ensure projects are well-coordinated, documented, and successfully executed.

In this role, you’ll develop foundational experience across professional services delivery, project coordination, and customer operations—while contributing to customer success at one of the fastest-growing enterprise software companies in the world.

WHAT YOU’LL DO:

• Support Solution Architects, Practice Managers and Senior Services Delivery Managers in day-to-day project coordination, including scheduling, status tracking, documentation, and internal communications.
• Collaborate with other internal stakeholders such as Consulting Managers, Technical Delivery Directors, Practice Directors, and Operations team to ensure projects are smoothly delivered.
• Create, update and track project plans, risks, and action logs.
• Own project reporting and metrics tracking for customer engagements.
• Attend and support customer meetings, capturing notes, follow-ups, and next steps.
• Build an understanding of Snowflake’s delivery methodologies, tools, and best practices.
• Support delivery documentation including statements of work, project artifacts, and customer onboarding materials.

• Participate in internal initiatives to improve delivery operations and customer experience.

  WHY JOIN SNOWFLAKE PROFESSIONAL SERVICES?

• Be part of a high-impact, fast-paced team that delivers real value to customers.
• Gain hands-on experience with cutting-edge data technology.
• Learn from experienced delivery leaders and grow your career in tech.
• Join a supportive, inclusive, and growth-minded culture.

• Up to 3 years of relevant experience in project coordination, consulting, customer success, or delivery support
• Demonstrated strong organizational skills with a keen attention to detail and follow-through skills
• Effective verbal and written communication skills in both English and Spanish
• Comfort working across multiple projects, stakeholders, teams, and tools
• Proactive, curious, and eager to learn
• Familiarity with cloud technologies or enterprise software is a plus
• Bilingual (Spanish and English) required