Senior Product Manager - eMobility

We are looking for a Senior Product Manager for our eMobility team to help pioneer the transition to electric transportation in Kenya and beyond.

This role offers the opportunity to drive significant customer and business impact through the product implementation of and iteration on key customer experiences, critical engineering systems, internal tooling, and business processes. You'll work with talented cross-functional teams including engineers, analytics engineers, and commercial stakeholders across multiple countries.

About Us

We foster a low-ego environment where diversity, innovation, and collaboration drive both commercial growth and social impact. Our team values psychological safety and takes a discovery-first approach to problem solving. You'll be empowered to make data-driven decisions and clear cases for prioritization of solutions in a domain that you have a high degree of ownership over.

We are looking for a more technical and analytics focused PM for this role — if you enjoy creating API-first products and/or you have a strong understanding of analytics products, you might be a good fit!

In this role, you would be responsible for:

• Owning the software and data product and strategic direction and evolution of critical engineering systems, business processes, and business intelligence in M-KOPA’s Electric Vehicle financing business unit.
• Working with engineers to drive continuous improvement in our product’s capabilities to deliver customer and business value.
• Partnering with analytics engineers to understand internal reporting and data visualization needs within the eMobility domain.
• Getting feedback directly from customers and customer care teams to understand customer pain points and drive an excellent customer experience and proposition.

• Analyzing data to understand business performance and identify opportunities for future products and improvements.

  This is primarily an on-site role based in Nairobi, Kenya. Work travel is anticipated approximately one week every quarter, though may vary.

  Why M-KOPA?

  At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

  Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com.

  Recognized thrice by the Financial Times as one of Africa's fastest growing companies (2022, 2023, and 2024) and by TIME100 Most influential companies in the world in 2023 and 2024, we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.

  Important Notice

  M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

  M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.

  M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.

• 4+ years of product management experience
• Strong technical and/or analytical skills, including the ability to conduct your own complex data analysis
• Proven ability in solving technical and/or analytical problems
• Ability to work with diverse, distributed teams across multiple countries
• Strong interpersonal, communication, and collaboration skills
• Experience working on a 'backend' or API-first product
• Experience working on a B2C product
• Experience with IoT products and remote device control best practices
• Experience with SaaS CRM to custom software integrations
• Experience with agile methodologies and cross-functional team leadership
• Experience in data-driven decision making and strategy development
• In addition to above, a totally ideal candidate would have experience as an electric vehicle product manager, other hardware product manager, hardware QA manager, or mechanical process manager