Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You lead the plan-do-check-act (PDCA) process of the site quality management system and report results to the quality section manager.

How you will contribute

You will support elements of the site’s quality system, including internal documentation and change management control including quality policies amendments and registration of internal and external documentation, internal audits, effective PDCA cycles and CAPA system management and management review. In addition, you will coordinate the eQCMS bi-annual review, handle consumer complaints from start to finish, and serve as a key contact for food regulatory agency inspection and contacts management.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Relevant experience in a laboratory.
• Working efficiently on a team
• Flexibility and adaptability to meet customer/business requirements
• Attending to detail and following written instructions
• Communicating effectively, verbally and in writing
• Project management and working on multiple activities at the same time
• MS office applications

More about this role

What you need to know about this position:

• Provide leadership on driving food safety programs and training with plants and business partners in areas including
  • Consumer inspired quality initiatives, Compliance to specifications and regulations, Measurement systems analysis, Statistical process controls, Quality Chain Management Systems, Integrated Lean Six Sigma, HACCP, GMP’s, Control of non-conforming product.
  • Follow up the PEM, EMP, risk assessment activities of the site, follow up the sampling process, review the testing results and call EMRT for meeting to take the necessary actions.
  • Sustain FSSC audit, NFSA whitelist.
• Leading Food Safety agenda during new projects and NPDs, ensuring all Mdlz & regulatory requirements are met.
• Leading investigation of incidents relative to FS, review the needed actions, follow up on the action plan and modify the preparedness for emergencies’ plan.
• Contributes to the management of special situations / early warnings with respect to plant investigations, root cause analysis and follow-up for the SSMT, protecting Mondelez International and consumers.
• Implements and maintains the laboratory quality assurance procedures and programs:
  • Ensures that appropriated QPEs & Mdlz. Microbiological Manual are fulfilled requirements are implemented in the lab
  • Develops, implements and maintains all procedures and work instructions concerning sampling and testing of raw and packaging material, SFP and FG.
  • Implements and maintains the GLP in the lab
• Manages the laboratory supplies and equipment
• Develops and implements the work and calibration check instruction for all available lab equipment.
• Trains the lab personnel according to the implemented work and calibration instruction
• Ensures that all supplies used in the lab comply with the specified requirements and are of the quality needed
• Manages the activity regarding safety and health protective work in the laboratory:
  • Develops and implements specific safety procedures and work instructions required to work safety in the lab
  • Ensures that the lab personal pass a safety training, appropriate to the field of work
  • Ensures that the lab personal is trained regarding to the used in the Lab test methods

What extra ingredients you will bring:

• Powerful Team Management/Core Team Management (Leading a team/Performance Management Systems/Team Development)
• Practical experience in lab
• Good laboratory practices and safety awareness
• Powerful Understanding of Food Safety Requirements/HACCAP Policies/GMP Requirements)
• Handling governmental entities and knowledge about local food regulations (NFS)
• Responsible for all internal and external food safety audits

Education / Certifications:

• B.S. degree in Food Science, Engineering, Microbiology, Chemistry or other related Sciences

Job specific requirements:

• Minimum 4 years related experience (Microbiology, Quality, Food Safety & Lab)
• Knowledge of food manufacturing programs required; knowledge of Mondelēz International Quality policies/procedures or international quality and GFSI standards is desired.
• Ability to handle multiple tasks and prioritize.
• Excellent communication skills and leadership within cross-functional teams.
• Knowledge of statistical processes and problem-solving techniques.

Work schedule:

Full-Time

Business Unit Summary

Mondelēz International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy. 

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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