Zandile Mkiva
Information Science at University of Johannesburg
South Africa
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Bank Better Champion at Capitec Bank
Energetic, passionate, and hardworking individual seeking growth opportunities to express my skills and potential. Graduated with a degree in Public Management and Governance in 2021, and recently obtained a BCom Honours in Information Management in 2022. I bring forth a motivated attitude and a variety of skills. Offering a great personality coupled with polished technology skills. I am highly astute and fluent in four languages: English, IsiXhosa, isiZulu and Afrikaans. Committed to utilising my skills to further the mission of a company.
Socials
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Experience
Capitec Bank
Bank Better Champion
December 2022 - August 2023
• Welcome clients and coordinate the branch flow.
• Providing excellent client service by assisting clients.
• Assisting customers with knowledge of Capitec Bank products and business processes.
• Delivering results and meeting customer expectations, following instructions and
procedures.
• Working with people, persuading and influencing.
University of Johannesburg Library
Student Library Assistant
February 2022 - November 2022
• Organised and shelved books.
• Assisting patrons with borrowing and returning library materials using library software.
• Providing assistance to library users, answering questions, and helping them locate books
or resources.
• Inputting data into library systems, such as cataloguing new materials or updating records.
• Helping with library events, workshops, or presentations.
• Conducting periodic inventory checks to ensure all materials are accounted for.
University of Johannesburg- Soweto Campus Library
Student Library Assistant
February 2022 - November 2022
Organised and shelved books.
Assisting patrons with borrowing and returning library materials using library software.
Providing assistance to library users, answering questions, and helping them locate books or resources.
Inputting data into library systems, such as cataloguing new materials or updating records.
Helping with library events, workshops, or presentations.
Conducting periodic inventory checks to ensure all materials are accounted for.
Education
Certificates & Badges
No certificates or badges added
Projects
No projects added
Languages
English
Professional
Afrikaans
Professional
Xhosa
Native
Skills
Problem Solving
Office 365
Administration and Configuration