Moayad Alshalish
Computer Science at Kiron
Hi, I'm Moayad Alshalish!
Call Center Representative at CAYAN GROUP
Productive Junior Web Developer with a passion for creative solutions, Dedicated to learning additional technologies and coding languages, Previously attended Vue.js Bootcamp with Kodulyoruz, Looking for an entry-level position at a great company to be a hard-working asset to any team, to learn, grow and develop long-term.
Experience
CAYAN GROUP
Call Center Representative
March 2020 - May 2020
Respond to customer inquiries.
Generate customer interest in the services or products offered by the company.
Provide personalized customer service by responding to the needs of the customers.
Ensure feedback from the customer to further improve the customer services.
Manage and update customer databases with the status of each customer.
Coordinate with the dispatch team to send products or provide services on time to customers.
Provide customers with brochures and information packages on products or services.
Build customer loyalty by follow-up of customer calls.
Evaluate problems of the customers and provide logical lasting solutions.
Manage filing, mailing, correspondence, and other management tasks
Call Center Customer Service Representative
Maskan Real Estate
November 2018 - March 2020
Respond to customer inquiries.
Generate customer interest in the services or products offered by the company.
Provide personalized customer service by responding to the needs of the customers.
Ensure feedback from the customer to further improve the customer services.
Manage and update customer databases with the status of each customer.
Coordinate with the dispatch team to send products or provide services on time to customers.
Provide customers with brochures and information packages on products or services.
Build customer loyalty by follow-up of customer calls.
Evaluate problems of the customers and provide logical lasting solutions.
Manage filing, mailing, correspondence, and other management tasks
Bonfilet
Packaging Technician
September 2017 - October 2018
Monitoring and supervising the packaging line, following up on production, fixing minor faults, and setting up a plan to reach a specific product number, utilizing computer systems to input and record data as necessary
Manufacturing products to ensure that they meet specifications, Meets all required quality standards,
Education
Certificates & Badges
No certificates or badges added
Projects
Translating
javascript.info is a modern JavaScript tutorial that explains JavaScript in plain English to help Junior and Senior Developers to improve their JS knowledge, also a fast reference.
Developer
Languages
Arabic
Native
English
Intermediate
Turkish
Beginner
Skills
Customer Intelligence
Leadership
Communication to Press
Teamworks
Telemarketing
Chat Support