Wiame Essoussi
Hospitality Management and Tourism at Mohammed VI Polytechnic University (UM6P)
Morocco
Hi, I'm Wiame Essoussi!
Human Capital Intern at Mohammed VI Polytechnic University
Hospitality Business student with proven experience in front office operations, human capital management, and marketing coordination within luxury environments. Skilled in Opera PMS, SAP SuccessFactors, and SiteMinder, with strong capabilities in digital marketing, performance tracking, and client engagement. Recognized for delivering guest-centric service, process optimization, and data-driven insights. Passionate about contributing to sales, marketing, and asset management projects within leading GCC hospitality and real estate groups.
Socials
No social links added
Experience
Mohammed VI Polytechnic University
Human Capital Intern
June 2025 - August 2025
Streamlined HR operations for 7,000+ employees using SAP SuccessFactors, managing payroll, benefits, and education grants.
Managed logistics and daily programs for 200+ guests during UM6P’s month-long Summer Camp.
Supported internal branding and communication campaigns that improved employee visibility by 20%.
Palais Ronsard – Relais & Châteaux
Front Office & Guest Relations Trainee
February 2024 - August 2024
Managed 50+ daily reservations and arrivals through Opera PMS and SiteMinder, updating minimum length of stay on the official website to optimize occupancy.
Redesigned menus for three outlets on Canva and handled guest reviews across TripAdvisor, Booking.com, and Expedia, resulting in a 10% improvement in online rating.
Supported marketing campaigns, cross-selling programs, and VIP event coordination, enhancing brand storytelling and guest satisfaction.
Education
Certificates & Badges
No certificates or badges added
Projects
No projects added
Languages
No languages added
Skills
No skills added