Dennis Kipkirui
Kisii University
Kenya
Hi, I'm Dennis Kipkirui!
Part-Time Computer Services Assistant at Kiptere Online Cyber
Mathematics and Computing graduate with foundational experience in IT support, networking, cloud technologies, and data analysis. Skilled in troubleshooting hardware, software, and network issues through academic training and hands-on industry experience. Interested in IT support, Data Science, sustainability, Artificial Intelligence, and data-driven problem solving.
Socials
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Experience
Kiptere Online Cyber
Part-Time Computer Services Assistant
June 2024 - November 2025
Assisted clients with document processing, printing, scanning, and online applications for fast service delivery.
Supported email setup and online submissions, improving access to digital services.
Troubleshot hardware, software, and connectivity issues, restoring systems and minimizing downtime.
Maintained daily operations in a busy cyber environment, ensuring smooth workflow and customer satisfaction.
Kenya Electricity Generating Company (KenGen) - Sondu Miriu Hydro Power Station
Information Technology Trainee
May 2023 - August 2023
Configured routers, switches, and modems to improve internal network connectivity and ensure stable communication.
Installed and maintained printers, scanners, and peripherals, reducing downtime and improving usability.
Assisted in Microsoft Exchange Server migration (2003-365), supporting a smooth email system transition.
Supported ERP systems and resolved hardware/software issues, improving staff productivity.
Performed malware scanning, system maintenance, and network troubleshooting to enhance system performance and security.
Assisted in CCTV installation and endpoint setup, improving monitoring and infrastructure reliability.
Kenya Electricity Generating Company (KenGen) - Sondu Miriu Hydro-power Station
Information Technology Trainee
May 2023 - August 2023
- Configured routers, switches, and modems to improve internal network connectivity and
ensure stable communication. - Installed and maintained printers, scanners, and peripherals, reducing downtime and improving usability.
- Assisted in Microsoft Exchange Server migration (2003-365), supporting a smooth email system transition.
- Supported ERP systems and resolved hardware/software issues, improving staff
productivity. - Performed malware scanning, system maintenance, and network troubleshooting to
enhance system performance and security. - Assisted in CCTV installation and endpoint setup, improving monitoring and infrastructure reliability.
Cyber Cafe – Kiptere Online Cyber
Part-Time Computer Services Assistant
April 2020 - April 2025
- Assisted clients with document processing, printing, scanning, and online applications
for fast service delivery. - Supported email setup and online submissions, improving access to digital services.
- Troubleshot hardware, software, and connectivity issues, restoring systems and minimizing downtime.
- Maintained daily operations in a busy cyber environment, ensuring smooth workflow and customer satisfaction.Assisted customers with document typing, printing, photocopying, and scanning services.
- Supported clients in online applications, email handling, and form submissions.
- Performed basic troubleshooting of computers, printers, and internet connectivity to ensure smooth service delivery.
Education
Certificates & Badges
No certificates or badges added
Projects
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Languages
English
Skills
Data Analysis
Data Center Operations Analyst
Data Engineering
Python
Computer Skills
ICT