Ntwali vivens
ALX Africa
Rwanda
Hi, I'm ntwali vivens!
Treasurer, Students Business Club at Sumba Secondary School
With a passion for customer service and fluency in both English and French, I specialize in creating positive customer experiences, resolving problems efficiently, and fostering lasting client relationships in fast-paced environments.
Experience
Mozy Pizza
Intern, Finance Department
July 2023 - September 2023
Delivered outstanding customer service by managing and responding to inbound calls, addressing inquiries, and resolving concerns promptly. Contributed to efficient customer support operations by maintaining organized records and ensuring clear communication. Identified and addressed customer issues, providing practical solutions that improved overall satisfaction.
Education
Certificates & Badges
No certificates or badges added
Projects
No projects added
Languages
English
Professional
French
Intermediate
Skills
Data Entry
Project Management
Communication
Customer Service
Customer Support
MS Office
Spreadsheet Applications like MS Excel
Document Applications like MS Word
Transcribing
Teamwork
Travel Arrangements
Account Management
Virtual Assistant
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