Nontombi Valentina Ndlovu
Community Health at Kunokhanya Health academy
South Africa
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Consultant Operations Digital Banking Services at Absa Bank Limited
I want to succeed in a stimulating and challenging environment that will provide me with advancement opportunities. I want to excel in this field with hard work, perseverance, and dedication. I want a highly rewarding career where I can use my skills and knowledge for organizational and personal growth.
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Experience
Absa Bank Limited
Consultant Operations Digital Banking Services
September 2017 - April 2024
Assisting on telephone banking general enquiries and digital banking channels
Assisting customers with deposits, withdrawals, and transactions
Ensuring customer technical support is rendered professionally and promptly
Familiar with bank policies and services to offer solutions and deliver exceptional customer service
Education
Certificates & Badges
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Projects
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Languages
English
Native
Xhosa
Intermediate
Zulu
Native
Skills
Banking and Finance
Lead a team of Volunteers
Communication - Keeping a Customer informed of Progress and advising on Workarounds
Customer Care and Billing
Order Processing
Internet Banking