Kojo Antwi Osei-Sarfo
Computer and Software Engineering at ALX Africa
Ghana
Hi, I'm Kojo Antwi Osei-Sarfo!
Technical Advisor and Researcher at ActionAid
Transitioned from a non-technical insurance role to software engineering, where I’ve developed a strong foundation in technical skills, creativity, and storytelling. I bring adaptability from corporate experiences, both in-person and remote, and am committed to making meaningful contributions to professional projects.
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Experience
Technical Advisor and Researcher
August 2023 - October 2023
Provided technical expertise for a collaborative project with the Polaris Collective and Action Aid Ghana.
Researched and created documentation and development of training materials for projects.
SIC Insurance Company PLC
IT Officer
March 2023 - July 2023
System Administrator: Maintained and managed servers for all offices in the Ashanti, Upper West and Upper East regions of the country.
Backend Engineer: Successfully resolved approximately 90% of technical support incidents for a newly implemented insurance platform created for satellite offices and agents of the company.
Data Analyst: Processed relevant data and complex technical details in an appropriate and simple business context enabling data-driven decision-making and improving operational efficiency by 30% by presenting a measurable system of improvement.
Technician: Performed installation, upgrades and regular maintenance on new and existing company hardware, diagnosed and resolved hardware problems; including hardware failures, software conflicts, and peripheral device issues.
SIC Insurance Company PLC
IT Officer
March 2023 - July 2023
System Administrator: Maintained and managed servers for all offices in the Ashanti, Upper West and Upper East regions of the country.
Backend Engineer: Successfully resolved approximately 90% of technical support incidents for a newly implemented insurance platform.
Data Analyst: Processed relevant data and complex technical details in an appropriate and simple business context.
Technician: Performed installation, upgrades, and regular maintenance on company hardware.
SIC Insurance Company PLC
Insurance Underwriter
October 2020 - September 2021
Developed a bash script to automate processing and reduce a backlog of client data for satellite offices in the Ashanti region.
Oversaw underwriting for multiple remote offices across the country.
Managed and audited the financial records of satellite offices.
Provided Technical and IT support for remote offices.
SIC Insurance Company PLC
Insurance Underwriter
October 2020 - September 2021
Developed a bash script to automate processing and reduce a backlog of client data for satellite offices.
Oversaw underwriting for multiple remote offices.
Managed and audited financial records of satellite offices.
Provided Technical and IT support for remote offices.
Education
Software Engineering
ALX
Graduated in 2024
Certificates & Badges
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Projects
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Languages
English
French
Skills
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