Godfred Duah Obeng
Operations Assistant (National Service) at Commercial Services Dept., Ghana Airports Company Ltd
Business Marketing at Akim State University College
Ghana
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Operations Assistant (National Service) at Commercial Services Dept., Ghana Airports Company Ltd
Dynamic BSc in Marketing with a strong background in advertising, marketing research, marketing for hospitality and tourism management, and brand management. Proven ability to drive growth through innovative marketing strategies and comprehensive data analysis. Excellent human relations, communication and teamwork skills.
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Experience
Commercial Services Dept., Ghana Airports Company Ltd
Operations Assistant (National Service)
November 2023 - Present
Performing general office administrative function such as files management, receiving and dispatching of documents, drafting memos and letters
Assisting in the preparation of presentations and reports management review
Helping manage airport advertising spaces and ensuring effective use of these spaces
Monitoring contract compliance and assisting in resolving any issues that arise
Helping organize promotional events and activities within the airport
Assisting with the management of retail outlets, restaurants, and other concessionaires within the airport
Ensuring that concessionaires comply with airport policies and guidelines
Attending to stakeholder concerns and inquiries
Customer Service Dept., National Health Insurance Authority
Intern
September 2023 - November 2023
Public education and outreach
Conducted public awareness campaigns about the benefits and procedures of the national insurance program
Provided support and assistance to insured individuals regarding their coverage, claims, and benefits
Addressed complaints and resolved disputes related to insurance services
Collected premiums from insured individuals, employers, and other contributors
Managed the enrollment of individuals and families into the national health insurance program
Maintained and updated the insurance database to ensure accurate records of insured individuals
Education
Marketing
KNUST
Graduated in 2023
Certificates & Badges
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Projects
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Languages
English
Skills
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