Isaac Nii Amarh

Prepared and submitted daily settlement reports using MS Excel on over 1.5k+ successful remittance transactions.
Developed and documented detailed process maps for key remittance activities.
Facilitated funds reversals for 50+ customers.
Generated monthly commission reports to track earnings on successful transactions.

Prepared and submitted daily settlement reports using MS Excel for over 1.5k+ successful remittance transactions.
Developed and documented detailed process maps for key remittance activities.
Facilitated funds reversals for 50+ customers who sent funds to incorrect wallets.
Generated monthly commission reports to track earnings on successful transactions.

Utilized Excel, Knime, and SQL for data visualization.
Created a sales and operations planning project with Python using the zero-stock level strategy.

Utilized Excel, Knime, and SQL for data visualization and analysis.
Created a sales and operations planning project with Python.

Liaised with a team to synthesize potential operational, economic, and reputational risks.
Developed a customer onboarding process map using Lean Management principles.
Collaborated with a cross-functional team to draft an operations manual.

Liaised with a team to synthesize potential risks and document them in a risk register.
Developed a customer onboarding process map using Lean Management principles.
Collaborated to draft an operations manual.

Delivered administrative support through daily receipt, filing, and dispatching several letters.
Spearheaded customer-facing operations by responding to inquiries.
Trained interns to record and scan documents into the SQL database.

Delivered administrative support and managed communications.
Spearheaded customer-facing operations.
Trained interns for document management.

Created a backup data repository by importing pension contribution data into an SQL database.
Reviewed and rectified inconsistent pension contribution details.

Created a backup data repository.
Reviewed and rectified pension contribution details.