Charles Kitonga

As the Team Lead for the Core Product of the Enterprise Business Unit, I've led initiatives that have significantly impacted our operations and success. One key achievement was implementing SIM Tests and Device Readiness Tests, now widely used in Ethiopia. I've prioritized mentoring the QA team, pushing them to attend ISTQB courses and providing materials to enhance their skills. Thanks to their dedication, we successfully introduced the prepay product. I've also introduced innovative practices in API testing, using Postman and Rest Assured to automate tests. Leading the Frontend team, we developed a test data management tool, streamlining quality assurance.

I've executed the end-to-end Software Testing Life Cycle (STLC) for our postpaid service, leading to its successful launch. My expertise in system integration tests for RESTful APIs has been pivotal, supporting and connecting various enterprise products. My leadership has fostered a culture of excellence, ensuring our products meet high standards. I'm committed to driving further success and innovation in my role.

During my time with the Software Engineering Testing team at Safaricom, I've achieved significant milestones contributing to various projects. I've earned Scrum Fundamentals and 6 Sigma certifications, highlighting my commitment to agile methodologies and process improvement. My role in eKYC Application manual and automation Testing ensured the reliability of critical systems.

I managed all test cases and provided reports for CRM testing, demonstrating my thoroughness and attention to detail. I've also been expanding my skills in performance testing using JMeter, enhancing my ability to ensure optimal product performance.

A highlight was being a finalist in the Safaricom Hackathon, presenting an innovative Event Wallet Platform. This experience showcased my creativity and problem-solving skills, as well as my commitment to delivering high-quality solutions.

My journey at Safaricom has been fulfilling, and I look forward to continuing to contribute to the team's success and the organization's growth.

As a member of the frontend team, I played a key role in developing our company's UI product using the VueJS framework and Pug. I ensured the quality of the code deployed to production by performing Unit Tests using white Box testing methodologies. As part of our Business Continuity Planning, I trained an intern on our company's products and frontend technologies, ensuring knowledge transfer and continuity.

In addition, I contributed to improving our code performance by refining files with enhanced code. I also played a crucial role in enhancing code quality through code reviews on GitHub, ensuring that our standards were met and maintained. Furthermore, I upgraded our Frontend technologies to VueJS 3 using the Composition API, keeping our technology stack up-to-date and ensuring we were leveraging the latest advancements in frontend development. My contributions to these initiatives have been instrumental in enhancing our frontend capabilities and delivering high-quality products to our customers.

I developed a comprehensive Learning Management System (LMS) for our company, utilizing the Laravel framework for both frontend and backend development. This system was designed to streamline our learning processes and enhance user experience. As part of this project, I also created User Acceptance Tests (UATs) on Learning Management Platforms, ensuring that the system met our requirements and functioned smoothly.
Additionally, I developed a payment integration gateway using Mpesa STK Push to manage payments within the LMS. This integration enabled us to securely process payments and provide a seamless payment experience for our users. Overall, these projects have been instrumental in improving our company's learning infrastructure and enhancing our payment processing capabilities.