Genevieve Otieno

Aided in the preparation and submission of university applications for competitions providing funding for the implementation of research and educational projects Consulted with foreign and Russian universities and professors for collaborations on funded projects and programs Facilitated strategic industry and institutional linkages through research, evaluation, initiating contact, building relationships, and forming alliances with foreign scientists and industry stakeholders

Managed project contract management Analyzed client processes and operations to determine quote Maintained operations calendar Ensured compliance with scheme protocols Conducted certification-related trainings Provided technical support to business development and administration teams

Provided executive support to the Directors and administrative functions Supported project managers through pre-construction, construction, and closing operations Maintained quality control of regulatory documents Coordinated agenda, logistics, and hospitality arrangements for meetings Handled front-desk reception duties

Initiated and steered projects towards completion Created a database of potential leads Developed marketing programs Participated in business intelligence Conducted internal audit

Developed work deadlines for clients Controlled compliance of audit reports Coordinated auditors calendars Provided administrative services Monitored documents Prepared monthly operation reports Trained and supervised junior staff

Managed inbound sales inquiries Managed high call volume Gathered and documented customer data Maintained client satisfaction Trained new CSR's