
Mirwais Jalil
Information Technology Manager en Kardan University and Kardan schools
Tecnología de la Información Empresarial en Abasyn University
Afganistán
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Information Technology Manager en Kardan University and Kardan schools
IT professional with 14 years of experience in IT Service Management, System Administration, Network Administration, Systems, and Cyber Security. Skilled at operating on a wide range of platforms, capable of resolving complex software, hardware, and network issues, and a competent worker and a fast learner.
Redes sociales
No se agregaron enlaces sociales
Experiencia
Kardan University and Kardan schools
Information Technology Manager
March 2019 - Presente
Responsible for leading the rapid development team to the completion of design and development under aggressive timelines.
Define standards, policies, procedures, measures, and organizational enhancements to meet company goals for the Product & Technology Management group.
Develop and monitor department budgets and forecasts.
Create technical designs for large and complicated projects.
Evaluate new Microsoft technologies and make recommendations and decisions on inclusion into the Accelerant development methodologies and product architecture.
Create an implementation plan and documentation to be followed by development staff. Research and evaluate third-party software for usage in the development lifecycle to aid efficiency and/or quality.
Manage the overall department of Information Technology.
Lead a design team in various networks and systems projects.
Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems including servers, PCs, applications software, and peripherals.
Provide expertise and support during systems upgrades, installations, conversions, and file maintenance.
Oversee systems development and enhancement and integrate new systems with existing systems.
Work with IT staff to develop strategies and plans to enhance client services, improve user effectiveness, and foster innovation.
Manage IT staff, including hiring, training, evaluation, guidance, and discipline.
Develop the IT staff to meet the changing needs of users, groups and offices, new projects and technologies, and varying staff strengths.
Oversee provision of end-user services, including service desk and technical support services.
Keep current with the latest technologies and determine what new technology solutions and implementations will meet business and system requirements.
Manage financial aspects of the IT Division, including purchasing, budgeting, and budget review.
Manage servers, security solutions, network hardware, and equipment.
Implementation of backup and restoration procedures for all Dell server PowerEdge R930, Cisco, Mikrotik, and other brand devices.
Troubleshoot WAN connection with any point-to-point links to ensure stable.
Prepare reports and maintain records on quality assurance activities.

Information Technology Officer
September 2016 - February 2019
Mikrotik router Internet Bandwidth Management Controlling.
Hotspot Users Management.
MikrotikRouters Management.
User Manager Hotspot Server (Vouchers card System).
Point-to-Point Connections Microwaves Devices for other Campuses of Kardan University.
Labs Controlling and Network Maintenance of their Network.
N-space Computing Servers System Network Maintenance.
Conference Hall IT Management Maintenance.
VoIP Over IP Zycoo (Pbox) Telephone system maintenance.
IP base Sever CCTV and Simple CCTVE Maintenance.
Point to point Connection and point Multipoint Link Maintenance (Kardan other Campuses) LAN & WAN.
Database and Sever Network Troubleshooting and Network Maintenance.
Print server and all one Troubleshooting (print, Scan, and Fax).
Checking all administration office systems hardware and software Troubleshooting.
Kardan University All Teachers and Staff their Laptops Troubleshooting.
Wireless Router Configurations and Troubleshooting Maintenance.
Internet and Hotspot Server configuration and Network controlling Maintenance.
Networking cabling CCTV IP Base Camera Recording & Cabling, ducting wall mounts Faceplate switches routers and other networking equipment and infrastructures as per the expansion /development plans Design and Maintenance.
ICT services for Kardan University Campuses and Kardan High Schools.
Cyber Net ISP
IT Engineer
May 2013 - November 2014
Troubleshoot daily activities and issues of the core network.
Alarm setup/processes/review/resolution.
Device hardware/software maintenance and upgrades.
Familiar with BGP / ISIS / RIP and OSPF networking protocols.
Manage and supervise of BGP routing table and BGP peering with upstream, rout leaking.
Daily health check-up of IPO nodes.
Worked on the Cisco and Mikrotik platforms and configuration.
Configured Network Protocols and Security protocols.
Design networking architect and provide solutions on required bases.
Install and upgrade concept, process, and management of Network devices.
Able to maintain monitoring systems (LibreNMS, CACTI, SolarWinds, and others).
Develop, manage, and test backup and recovery plans and work on Inventory DB.
Ensure that storage and archiving procedures are functioning correctly.
Capacity planning, basic knowledge of Mobility call flow i.e., 2G/3G/LTE.
Work closely with IP Wireless Engineers and IP Network Engineers.
Communicate regularly with technical, applications, and operational staff to ensure network migration, integrity, and security.
Analyze and solve complex problems efficiently, especially during network outages or disruptions.
Global Integrated Security Office Kabul
IT Support Engineer
February 2011 - April 2013
Provided updates and end-user training for all software applications and hardware.
Performed routine technical assistance and system maintenance.
Conducted inventory management, data entry, user manuals, and systems report.
Troubleshooting network failures and conflicts.
Technical Support: Provide technical assistance to end-users regarding computer systems, hardware, and software.
Troubleshooting: Diagnose and resolve technical issues promptly, ensuring minimal downtime.
Installation and Maintenance: Install and configure computer systems, software, and peripherals. Perform regular maintenance tasks to ensure optimal system performance.
User Support: Assist end-users in utilizing IT resources effectively. Provide training on software applications as needed.
Documentation: Maintain accurate records of IT assets, configurations, and user support activities. Create documentation for IT procedures and guidelines.
Network Support: Assist in managing and troubleshooting local area networks (LANs) and connectivity issues.
Security Measures: Implement and maintain security measures to safeguard computer systems and data.
Collaboration: Work collaboratively with IT team members to address complex issues and contribute to ongoing projects.
Software Updates: Ensure that all software applications are up-to-date with the latest patches and updates.
Hardware Procurement: Assist in the procurement of IT hardware and software based on organizational needs.
Educación
Certificaciones y Distintivos
No se agregó certificaciones o distintivos
Proyectos
No se agregaron proyectos
Idiomas
Inglés
Urdu
Habilidades
CCNA
CCNP
Network-Enabled Main Controllers
CCNA Wireless
MCSA (Server)
System Recovery and Restoration
Cisco Wireless
Systrace
MCITP (NAV)
MCSE Cloud Platform
Mikrotik RouterOS
Mikrotik
Ubiquiti Networks
Point-to-Point Protocol (PPP)
Point-to-Point Client Programs