Sam Bassil
Business Analyst en FireSpeed Solutions
Administración de Empresas en Lebanese American University
Líbano
¡Hola, soy Sam Bassil!
Business Analyst en FireSpeed Solutions
Redes sociales
No se agregaron enlaces sociales
Experiencia
FireSpeed Solutions
Business Analyst
May 2020 - Presente
• System Problem reporting and issue tracking
• Gathering critical information from meetings with various stakeholders and producing reports
• Preparing training session materials
• Writing Reports related to systems and websites
• Testing new websites and mobile applications
Property Finder Lebanon
Customer Care Intern
January 2020 - April 2020
• Call center (inbound and outbound)
• Content quality check to be done per client (price, pictures, description etc.) + Translation
• SalesForce CRM data clean up - Cold calls for data validation
• Quality Score monitoring per client
• Extracting data from assigned tools to create reports
• Coordinating between clients requests and necessary departments
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Content Administrator Intern
June 2019 - January 2020
• Learning the whole system of a retail mobile application
• Working on Microsoft Dynamic ERP (Enterprise Resource Planning) system that handles Finance and
Operations
• Managing the information and photos of all the products on the application
• Price monitoring of all the products on the application across three grocery stores
Educación
Administración de Empresas
Lebanese American University
Graduado en 2019
Certificaciones y Distintivos
No se agregó certificaciones o distintivos
Proyectos
No se agregaron proyectos
Idiomas
Árabe
Nativo
Inglés
Profesional
Francés
Intermedio
Habilidades
Atlassian JIRA
ERP
Salesforce management
Kentico