Anthony Adama

Assist with recruitment processes, including screening applications and scheduling interviews.
Support the onboarding and offboarding of interns and volunteers.
Maintain organized records of personnel files and performance check-ins.
Help track time commitments and engagement across departments.
Draft internal memos and assist with virtual team-building activities.
Ensure HR compliance with foundation values, volunteer agreements, and NDAs.
Participate in welfare monitoring and respond to basic HR-related queries.

Optimized membership admission processes, achieving a 15% increase in monthly application processing efficiency by streamlining workflows and reducing bottlenecks.
Maintained and updated member spreadsheets with 98% data accuracy, enhancing database integrity and enabling seamless communication with over 1,200 members.
Developed and executed targeted mail broadcasts to over 1,200 members, improving engagement rates by 20% through strategic content and timely delivery.
Represented the institute at meetings and external events, delivering comprehensive reports that supported informed decision-making by leadership.
Performed critical administrative tasks to ensure operational continuity, contributing to sustained member satisfaction and organizational efficiency.

Managed client outreach and service coordination, driving a 25% year-over-year increase in client retention through proactive relationship management and tailored service delivery.
Digitized staff and client records, reducing administrative errors by 30% and improving data accessibility for operational decision-making.
Supervised on-site janitorial teams, ensuring high service quality and achieving a 95% client satisfaction rate based on post-service feedback surveys.
Enhanced operational response times and staff accountability by implementing consistent field oversight protocols, resulting in improved service delivery and team performance.