Joyce jessika

Operate POS and manage daily transactions with 99% accuracy
Ensure top-notch customer service, leading to increased client satisfaction and loyalty
Support fellow attendants in upselling services, contributing to an 11% increase in last month's sales
Maintain stock levels, optimize display, and ensure store cleanliness
Resolve customer complaints swiftly and professionally
Use computer applications for inventory tracking and reporting
Process fuel and shop sales through the POS system
Receive payments (cash, card, mobile money) accurately
Issue receipts and give correct change
Balance cash and reconcile sales at the end of each shift
Maintain accurate transaction records
Assist customers at the checkout courteously

Facilitated mental health training sessions for 78 students across 8 high schools, empowering youth to set strength-based recovery goals and address personal challenges
Conducted mental health workshops for 78 students, achieving a 37% increase in student engagement and improved resilience outcomes
Designed and implemented community outreach programs that reached 78 individuals, with a 90% satisfaction rate in post-workshop feedback surveys
Partnered with clinical supervisors to develop targeted counseling strategies, reducing stress levels in students by an estimated 25%

Spearheaded a geothermal reservoir analysis project for my team, improving reservoir identification efficiency by 9% and receiving recognition as the 'Best Project' during the internship
Collaborated with geology, GIS, and geophysics teams to conduct seismic data analysis, enhancing data accuracy by 10%
Supported drilling operations and monitored seismic activities, contributing to an estimation of 15% reduction in downtime through optimized workflows
Trained in Health, Safety, and Environment (HSE) protocols and certified as a fire marshal, ensuring compliance with safety standards
Prepared slides for petrographic microscope
Assisted in rig floor activities, including drilling and tripping operations, contributing to at least 10% reduction in equipment downtime through efficient coordination
Measured, read, and recorded drilling data, ensuring 100% accuracy in reporting and supporting improved operational planning
Participated in tanker loading and offloading processes, streamlining documentation and reducing errors by approximately 5%