Rofhiwa Munzhedzi

Assisting the Sales Representative with daily administrative and sales support.
Coordinating communication between sales, operations, finance and logistics teams.
Supporting sales activities to ensure smooth execution of orders and customer service.
Contacting customers via phone for orders and enquiries.
Researching and contacting potential customers for new business opportunities.
Updating and submitting weekly and monthly reports.
Assisting the Finance Department with following up on outstanding customer payments.
Arranging product collections and deliveries.
Conducting weekly stock control across various warehouses.
Arranging and coordinating cross-border sales with transporters and warehouses.
Obtaining required customs documentation for cross-border transactions.

Assisted in contacting existing or prospective customers via email or phone.
Supported the Sales Representative with customer follow-ups and basic enquiries.
Conducted industry or customer research studies.
Supported order processing and logistics coordination.
Participated in prospecting activities by researching and contacting potential customers.
Completed at least one internal training module or product knowledge session per month.