Titus Parsitau

Engaged with customers to build business relationships and present organization products and services.
Actively researched, analyzed, and projected market data for potential markets that PCK can explore.
Provide regular updates and information to customer support center team about status of new products and services for onward communication to customers.
Maintained client information and accounts in company databases.
Calculate profitability index estimates for branch offices and prepared revenue sales report using Microsoft Excel pivot tables.
Conduct business feasibility study for branch offices with low revenue performance and prepare report recommending closure or merger of branches to reduce operation costs for the organization.
Provide administrative and business support to staff to enable performance of duties.
Record meeting procedures and share minutes. Organize virtual meetings.

Help clients to understand loan application procedures and processes and provide information on new and existing products.
Assess applicants credit eligibility by analyzing their loan proposal, bank statements, asset information and credit data from credit reference bureau reports.
Member of branch loan committee that assess and analyze loan applications requests and recommend approval or rejection of loan applications.
Worked on offering remedial measures such as loan restructuring, extending loan repayment duration and amalgamation of loans.
Undertake loan collection and recovery actions such as calling clients to remind them of their loan repayment schedule, visiting defaulting clients to discuss and explore ways to improve their loan arrears or issuing arrears/demand notices to defaulting clients.
Analyzed and processed loan applications for clients in compliance with AFC loan making process and credit policy framework using BR.Net loan management system.
Adhered to risk management practices when appraising and processing loans by gathering relevant information about the loan applicant from the field before loan processing.
Maintained customers loan application information including recording all deductions into their respective individual accounts and files for easier access and reference.
Prepared monthly reports showing loan portfolio performance metrics such as total loans disbursed, total arrears, delinquency level, non-performing accounts, performing accounts, number of accounts/loans written off.

Prepared project plans and reports showing status and progress of project work to senior management as internal stakeholders and proposed solutions to issues.
Participated in coordinating project activities from inception to completion and ensuring efficient use of resources, meeting time deadlines and project scope.
Collaborated with other business units teams to formulate project initiatives and to develop holistic projects that meet the bank's overall project requirements.
Maintain and update project documentation as crucial point of reference for project team members and stakeholders.
Recorded minutes for departmental meetings.