Elizabeth Korkor Lartey
Customer Service Representative en Coli Link Ghana Limited
Methodist University of Ghana
Ghana
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Customer Service Representative en Coli Link Ghana Limited
Energetic self-starter with experience in Customer Service Relations. Excels in providing exceptional service to clients; especially skilled in handling challenging customers. Passionate and always enthusiastic about rendering help and solutions to customers.
Redes sociales
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Experiencia
Coli Link Ghana Limited
Customer Service Representative
May 2023 - Presente
Successfully onboarded over 50 customers within six months by providing thorough assistance with inquiries, guiding them through basic troubleshooting and setup processes, and fostering strong customer relationships.
Spearheaded the development and implementation of welfare and insurance policies.
Won the hearts of customers who were dissatisfied with the service by convincing them and aiding in their system upgrades.
Sikelele Ghana Limited
Sales Personnel
September 2019 - February 2021
Gained proficiency in using Tally software to prepare and manage daily, weekly, and monthly reports.
Advised customers on paint color selections for bedrooms and living spaces, explaining the significance and psychological impact of colors to help them make informed decisions tailored to their preferences and lifestyle.
Earned recognition from the Managing Director for adeptly handling challenging customer interactions and consistently achieving strong sales results.
Compu-Ghana
Sales Personnel
November 2014 - February 2015
Successfully guided customers in product selection, resulting in over GHC 20,000.00 in sales and earning commendation from management for exceptional service and sales performance.
Built strong, positive relationships with customers and colleagues, earning a reputation for reliability and exceptional service.
Educación
Certificaciones y Distintivos
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Proyectos
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Idiomas
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Habilidades
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