Opeyemi Oguntayo

Improved automation process by introduction of containers to save infrastructure cost.
Collaborated in the implementation of CI/CD pipelines, achieving a 20% reduction in deployment time and a 15% increase in deployment frequency, contributing to a smoother software delivery process.
Developed and maintained PowerShell and Python scripts, automating key operational tasks and improving efficiency by 40%.
Designed reusable Infrastructure as Code (IaC) templates using CloudFormation and Terraform, standardizing provisioning processes and reducing setup time by 50%.
Built Docker containers to break up monolithic app into microservices, improving developer workflow.
Implemented AWS ECR, ECS and Fargate to maintain our microservice applications with 90% uptime.
Ensure all processes done meet ISO 9001 requirements and updated all paperwork to Management regularly.

Collaborated closely with the tech sales team to identify and address client-related cloud issues, ensuring high levels of customer satisfaction.
Provided in-depth technical support and expertise to resolve complex cloud infrastructure challenges, facilitating effective solutions that meet client needs.
Onboarded new clients to Found's cloud infrastructure, ensuring a smooth and efficient integration process tailored to each client's unique needs.
Conducted follow-ups to ensure customer satisfaction and resolve any outstanding issues.
Contributed to a positive work environment by supporting team members collaboratively.

Providing efficient helpdesk support by managing tickets through the ticketing platform.
Utilizing OS ticketing system to log, track, and resolve customer technical issues.
Provided comprehensive support for shared hosting environments, including deployment, recovery, troubleshooting using cPanel and Plesk. My expertise ensured optimal performance, security, and uptime for our clients' websites.
Documented codebase and created technical documentation for future reference and maintenance.

Managing user accounts, passwords, and permissions in Active Directory
Resolving login and access issues for network users through Active Directory.
Assisting Office 365 users with account access, password resets, and basic troubleshooting
Providing guidance on Office 365 applications and resolving common software-related issues.