Victor Abrokwah

Ensured the smooth operation of banking IT systems, including core banking applications, and customer facing platforms.
Provided technical support to minimize system downtime and resolve network issues.
Collaborated with cross-functional teams to design and implement new infrastructure systems.
Optimized and managed the bank’s IT infrastructure to enhance efficiency.
Assisted in the development and testing of disaster recovery and business continuity plans.
Ensured that critical banking services can be restored quickly in the event of an outage or disaster.
Trained and mentored junior staff, service personnel, and interns on network management best practices.

Coordinated internal resources and third parties/vendors for flawless execution of systems related projects.
Designed and implemented scalable network solutions for both internal use and customer premises.
Resolved network-related issues on fiber optic, microwave, and VSAT technologies.
Configured and maintained firewalls, including 4G LTE enterprise and internal systems to improve security.
Assisted in promoting the implementation of best practices.

Coordinated internal resources and third parties/vendors for flawless execution of systems related projects.
Designed and implemented scalable network solutions for both internal use and customer premises.
Resolved network-related issues on fiber optic, microwave, and VSAT technologies.
Configured and maintained firewalls, including 4G LTE enterprise and internal systems to improving security.
Assisted in promoting the implementation of best practices.

Provided user support for Network Operations Center (NOC) workflows and troubleshooting.
Managed the Comsys monitoring system, ensuring optimal network performance.
Handled and resolved faults and escalations from help desk.

Installed and configured network and computer devices across hospital departments.
Performed system and software upgrades to maintain system integrity.