John Chioma
ALX Software Engineering Programme
Nigeria
Prepárate para trabajar de forma remota con la evaluación Anywherepro
¡Aumenta tus posibilidades de conseguir tu trabajo híbrido o remoto soñado hoy!
Gana tu insignia¡Hola, soy John Chioma!
E-commerce Operations Administrator en Majid Al Futtaim (MAF) Hypermarket (Carrefour)
Detail-oriented and Motivated Software Engineer with a solid foundation in programming principles and a passion for problem-solving. Proficient in JavaScript and Python programming languages and technologies, with hands-on experience in developing, testing, debugging and deploying software applications, along with the ability to grasp new concepts, collaborate effectively and deliver high-quality code. Seeking an opportunity to contribute my knowledge and practical skills to real-world software development challenges while continuously learning and growing.
Redes sociales
No se agregaron enlaces sociales
Experiencia
Majid Al Futtaim (MAF) Hypermarket (Carrefour)
E-commerce Operations Administrator
June 2020 - October 2024
Manage order fulfilment processes, ensuring accurate and timely shipment of products to customers.
Regularly update and maintain product listings on e-commerce platform to ensure accuracy and relevance.
Monitor and manage inventory levels to prevent stock outs.
Respond promptly to customer inquiries, process customer returns and exchanges promptly, and provide clear communication and resolutions to enhance customer shopping experience.
Utilize e-commerce analytics tools to generate reports on key performance indicators, and identifying areas for improvement in order to enhance customer experience.
Assist in development and improvement of e-commerce operation processes and workflows to enhance overall efficiency.
Conduct training sessions for new team members, ensuring a thorough understanding of e-commerce operation processes and best practices.
Manage and coordinate all additional fulfilment tasks to ensure smooth and efficient operations.
Virtual Risk Managers
IT Manager
February 2019 - January 2020
Developed and successful implemented VirtualR Application to cloud, resulting in streamlined operations and improved user experience.
Conducted regular training sessions for staff to enhance their technical skills, promoting efficient and effective use of IT resources and culture of continuous learning.
Provided hands-on technical leadership during system upgrades, migrations, and troubleshooting efforts.
Established and enforced IT policies and procedures, ensuring compliance with industry regulations and standards.
Implemented and managed robust IT infrastructure, resulting in an increase in system efficiency.
Troubleshoot and resolved hardware and software issues, ensuring prompt resolution and minimal downtime.
Maintained an up-to-date hardware inventory, ensuring accurate records of all IT assets.
Responded to IT emergencies, minimizing disruptions and ensuring business continuity.
Virtual Risk Managers
IT Support
February 2015 - January 2017
Troubleshoot and resolved hardware and software issues, ensuring prompt resolution and minimal downtime.
Maintained an up-to-date hardware inventory, ensuring accurate records of all IT assets.
Responded to IT emergencies, minimizing disruptions and ensuring business continuity.
Educación
Certificaciones y Distintivos
No se agregó certificaciones o distintivos
Proyectos
No se agregaron proyectos
Idiomas
Inglés
Profesional
Habilidades
Node.js
MySql
TypeScript
SQL
Python
E Commerce
Javascript
MongoDB Database
Software Architecture
OAuth
RESTful Service