Hajer Jomaa

Performing Bank clearing and bank postings
Performing Main bank reconciliation,
Posting incoming payments
Reconciling bank and AR accounts within Blackline,
cycles allocation, and adding newly created cycles,
Intercompany expenses calculations and invoicing,
Intercompany accruals posting (PSS, RSS, and IT),
Group function invoicing,
Publishing Monthly Intercompany Reports
Performing PMC report,
Performing CAPEX report,
Solving FinCo blocking
Performing T&E recharges
Checks and bill of exchange postings

Review and verify incoming invoices from vendors and match invoices with purchase orders and receipts, ensuring accuracy and completeness.
Enter invoice details into the SAP accurately and in a timely manner.
Help with reconciling accounts payable transactions.
Help with payments.
Ensure compliance with company policies and relevant financial regulations in the handling of accounts payable processes.

• Review and verify incoming invoices from vendors and match invoices with purchase orders and receipts, ensuring accuracy and completeness.
• Enter invoice details into the SAP accurately and in a timely manner.
• Help with reconciling accounts payable transactions.
• Help with payments.
• Ensure compliance with company policies and relevant financial regulations in the handling of accounts
payable processes.

Conduct research on industry trends, competitor analysis, and customer behavior to understand external factors that can impact demand.
Collect, analyze, and interpret data, customer trends, and market data to identify patterns and insights that can help in demand forecasting.
Analyze the strategies and tactics of competitors to understand their strengths and weaknesses, and identify areas where the company can gain a competitive advantage.
Assist in conducting surveys, focus groups, or interviews to gain insights into consumer preferences and behavior.

• Implement strategies to optimize stock levels, reduce carrying costs, and ensure product availability.
• Create content for Digital Marketing and manage social media platforms.
• Manage communication with actual and potential clients.
• Conduct research on industry trends, competitor analysis, and customer behavior to understand external factors that can impact demand.
• Collect, analyze, and interpret data, customer trends, and market data to identify patterns and insights that can help in demand forecasting.
• Assist in conducting surveys, focus groups, or interviews to gain insights into consumer preferences and behavior.

Address customer inquiries, questions, and concerns through various communication channels such as phone calls, emails, and live chat.
Handle customer orders, tracking shipments, and ensuring timely delivery.
Collect and analyze customer feedback to identify trends, common issues, and opportunities for improvement.
Manage and resolve customer complaints, aiming to turn dissatisfied customers into loyal ones.

• Manage Customer Complaints and act proactively to prevent escalation and turn dissatisfied customers into loyal ones.
• Ensure the respect of SLAs.
• Manage returns, errors, delays, urgencies and critical requests.
• Address customer inquiries, questions, and concerns through various communication channels such as phone calls, emails and live chat.
• Manage master data requests through adding new customers, updating customer information, material details, etc.
• Handle customer orders, tracking shipments, and ensuring timely delivery.
• Collect and analyze customer feedback to identify trends, common issues, and opportunities for
improvement.

Assist with general office duties, such as managing mail, and maintaining office supplies.
Input data into databases and help maintain organized records.
Assist in creating and formatting documents, presentations, and reports for internal and external use.
Conduct research on various topics relevant to the association's operations and present findings to the management team.
Provide support in organizing events.

• Being the main point of connection between Sfax International and its partners.
• Assist with general office duties, such as managing mail, and maintaining office supplies.
• Input data databases and help maintain organized records.
• Suppot the HR team in recruitment activities.
• Assist in creating and formatting documents, presentations, and reports for internal and external use.
• Conduct research on various topics relevant to the association's operations and present findings to the
management team.
• Guarantee satisfactory representation of Sfax International during events.

Master the accounting software 'Sage'.
Record the borrowings, depreciation, acquisitions of fixed assets, and the carrying out of bank reconciliations.
Handle tax declarations.
Conduct account audits.
Prepare financial reports, such as balance sheets and income statements, invoices, and other documents.
Acquire the skills to collaborate effectively within the Accounting team, involving tasks like data compilation, analysis, information tracking, and providing support to the company or clients.

Accounting Intern
Accounting Intern
Expertek · InternshipExpertek · Internship
Jul 2021 - Jul 2021 · 1 moJul 2021 to Jul 2021 · 1 mo
Sfax Governorate, Tunisia · On-siteSfax Governorate, Tunisia · On-site
• Master the accounting software "Sage".
• Record the borrowings, depreciation, acquisitions of fixed assets and the carrying out of bank
reconciliations.
• Handle Tax declarations.
• Conduct account audits and perform manual corrections.
• Prepare financial reports, such as balance sheets and income statements, invoices, and other documents.
• Acquire the skills to collaborate effectively within the Accounting team, involving tasks like data compilation, analysis, information tracking, and providing support to the company or clients.

As a Project Manager at Marketup Junior Enterprise, a student-led marketing research firm, I gained hands-on experience in conducting market research and creating tailored communication plans for clients. I was responsible for analyzing market trends, identifying target audiences, and delivering actionable insights to support client goals. This role allowed me to develop strong project management, team coordination, and strategic thinking skills while bridging academic knowledge with real-world applications in the marketing field.

Record daily accounting entries.
Organize accounting records.
Conduct account audits.
Create journal entries and financial reports.
Ensure the accuracy and completeness of financial records.
Work with bookkeeping software.

• Record daily accounting and bank entries.
• Organize accounting records.
• Conduct account audits.
• Create journal entries, financial reports and cash allocation.
• Ensure the accuracy and completeness of financial records.
• Work with bookkeeping software.

As an active member at the marketing department, I had the chance to get familiar with graphic design. Learning and mastering Photoshop, Illustrator and Canva through trainings, made me able to design flyers, posters, social media posts and others.
During this journey, I learned how to manage social media and create valuable content in order to ameliorate the visibility of our organization.
I also deepen my knowlegde in events planning. In fact, I was a member of the organization team of the following events:
-International smiling day
-Breast cancer awareness day
-Let's talk entrepreneurship
-Made for trade
In addition, I had the chance to moderate the general assembly of the mandate 2018_2019 which improved my communication skills.